FAQ

FAQ

Delivery

We will contact you within 3 days upon receiving your order to arrange for a delivery date and time. Please ensure the contact number provided when you registered is correct.

For orders above SGD$30.00, there will be no delivery or collection charges.
For orders less than SG$30.00, there will be a one-time charge of $10.00 per order.

Deposit and Payment

No deposit is required

Payment will be made at the point of delivery. We accept Cash on Delivery (C.O.D.) and uncrossed bearer cash cheques.

Rental Period and Extension

The rental period for each toy will be FOUR WEEKS. However we may accommodate special request. Rental period commence from the date of delivery.

We will SMS you a few days before your rental period ends to make arrangement for collection.

If you like to extend, do let us know early. We will try to reserve it for you.

Cleaning of Toys

All our toys are cleaned with SureClean GermClean Childsafe Disinfectant. Fabric materials are washed with Pureen A-B-D Anti-Bacterial Liquid Detergent with Softener. However, we do request that the toys are returned in a clean condition.

Batteries

Batteries are generally included (not new batteries). However for optimal performance of the toy, the batteries may have to be replaced.

Damage to Toys

The toys for rent are of good quality and are not easily susceptible to damage. Reasonable wear and tear is acceptable when the toys are returned. However, should a toy, unfortunately, be damaged during the rental period, the retail price of the item will be borne by the hirer.

Filling up of Profile / Billing Information

Please fill up the item on the form as below:

First Name: Title or Surname or Christian Name

Last Name: Given Name or Surname

Address Line 1: Your full address including postal code

City: Singapore

State/Prov: Ohio / OH

Postal Code: 45177

Phone Number:
For HP: (659) - 3 digits - 4 digits
For Home: (656) - 3 digits - 4 digits

Questions

If you have any enquiries, please email us by clicking on "CONTACT US" in the main menu and we will get back to you as soon as possible.